Should you have an emergency situation out of normal office hours we would ask that you contact the relevant tradesman directly (please note the tradesmen will use their discretion as to what is classified as an emergency)
Our maintenance team are experienced, proficient and dedicated to ensuring that your issue is addressed and where possible resolved as quickly as possible. Each landlord has a dedicated maintenance manager appointed so that you can build a relationship which helps when you are trying to address a more complex maintenance issue in your property.
We have an in house handyman in our Glasgow office who can turn his hand to most small jobs (and some bigger ones too!) This keeps the cost to you as a landlord down and means we can tackle maintenance requests more quickly.
Need emergency maintenance help? Find the numbers here
I just wanted to tell you how grateful we are for all your efforts to unravel the mess at our flat....In particular, I'd like to thank Leanne who seems to have tackled everything large and small with professionalism, courtesy and pleasantness. She really is a star!
Fineholm has been consistently professional, and proactive. I'm very happy with the service you and your colleagues have given me.
Ava Blass (landlord)
Hi Sally, Margaret & I are delighted with the fantastic guidance & support that Dawn has provided since the house was advertised. Her experience, focus & determination were invaluable yesterday when we had a flurry of interest. She was there every step of the way, helping us to get our preferred tenant to pay the holding deposit.