Should you have an emergency situation out of normal office hours we would ask that you contact the relevant tradesman directly (please note the tradesmen will use their discretion as to what is classified as an emergency)
For some tenants this is the first time they have rented privately so we like to try to make the process of applying for a property as smooth as possible. Once you have viewed the property we suggest you contact our office and start chatting to one of our helpful team to see if you and the property are going to be the right fit for each other!
Why are you asking me so many personal questions?!
All our properties are owned by individual landlords so each property is unique and has its own unique restrictions on both the type of tenant and the type of lease available so its important that we make sure all parties are happy before we get into the legal stuff.
We do have to ask you some quite personal information about yourself and the other individuals moving into the property – about your employment, salary, contract length, previous living arrangements and also run a full credit check on all tenants over 18. You can supply your own credit checks and references or we can put you in contact with a referencing company Refer it who can help you to minimise any stress! At this stage we are establishing that you are in a financial position to be able to comfortably afford the monthly rent.
Once we establish you and the property are a good fit we will ask for a holding deposit (nonrefundable) as a gesture of your commitment to the property which goes towards the full deposit (generally 1 months rent) on your move in day. Once the holding deposit is paid we then take the property off the open market and begin the credit checking procedure.
No Tenant Fees
We know times are tough and the cost of living continues to go up. We don’t charge our tenants any fees at all for credit checking or to move into a property – the general rule is one months rent as deposit and one months rent in advance so its affordable to take a Fineholm property!
I’d also just like to thank you guys for making the process of moving in so easy. There have been a few maintenance issues, but these have been dealt with so quickly and efficiently. It makes such a difference to our last letting agent who didn’t seem to have a clue about providing tenants with a good service.
Love the pictures! Very happy with them- The brochure/website area look great...It’s been a pleasure to deal with you-you have a great manner and have actioned everything really quickly-great support!
Thanks again for all your help in maintaining my father's property- he sings nothing but praises for Fineholm! (especially when he doesn't hear from you! ha ha!)