Should you have an emergency situation out of normal office hours we would ask that you contact the relevant tradesman directly (please note the tradesmen will use their discretion as to what is classified as an emergency)
My wife and I purchased a house relatively quickly so we got in touch with Fineholm, asking them to source tenants for our flat which we would be vacating. Sally and Fineholm sourced a fantastic couple with a young child very quickly, performed all the necessary checks and confirmed to us that they were very good candidates. Fineholm sorted everything out in the background in terms of all the required admin tasks as well as walking me through the necessary steps such as registering as a landlord and setting up my SafeDeposits account. I could not have done all that was required on my own and thanks to Fineholm the tenants were in our flat on an agreed 12-month lease, with the probability of another 12-month lease coming our way, in a very short space of time! Great service all round
Kerr Kennedy (landlord)
Completed the review this morning and highlighted in particular your excellent customer service. We are really delighted with the tenants you found us and thank you for all your assistance. ( Ps Melissa and Ellen have also been brilliant every time we have spoken to them and nothing is ever too much trouble. They are first class ) Hope you and your family have a lovely Christmas together and Santa is good to you all. All the best for 2014.
Thomas McDonald (landlord)
...And you are the most helpful and nicest agency that I had.