Should you have an emergency situation out of normal office hours we would ask that you contact the relevant tradesman directly (please note the tradesmen will use their discretion as to what is classified as an emergency)
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Completed the review this morning and highlighted in particular your excellent customer service. We are really delighted with the tenants you found us and thank you for all your assistance. ( Ps Melissa and Ellen have also been brilliant every time we have spoken to them and nothing is ever too much trouble. They are first class ) Hope you and your family have a lovely Christmas together and Santa is good to you all. All the best for 2014.
Thomas McDonald (landlord)
Many Thanks again for everything you have done, you have been great!
Many thanks to you and your team for all your efforts; you thoroughly deserve every penny of your commission on this one