Should you have an emergency situation out of normal office hours we would ask that you contact the relevant tradesman directly (please note the tradesmen will use their discretion as to what is classified as an emergency)
Completed the review this morning and highlighted in particular your excellent customer service. We are really delighted with the tenants you found us and thank you for all your assistance. ( Ps Melissa and Ellen have also been brilliant every time we have spoken to them and nothing is ever too much trouble. They are first class ) Hope you and your family have a lovely Christmas together and Santa is good to you all. All the best for 2014.
Thomas McDonald (landlord)
Thank you very much for your response, the flat is more than we expected and we have recommended your letting agency to some of our friends
Mushtaq Hussain (tenant)
Thanks again for all your help with the swift sale of our flat in Mitchell Street.
When I realized we had a tenant gone wild I thought we might have real trouble to resolve, and while we all wish the "episode" of having him removed had never been needed, you all acted professionally and efficiently to limit the downside and move the process forward and we sincerely appreciate that.
Wishing you all a very Merry Christmas and here's to continued smooth sailing in our High St. Flat where Stacey does a great job staying on top of maintenance matters.