Should you have an emergency situation out of normal office hours we would ask that you contact the relevant tradesman directly (please note the tradesmen will use their discretion as to what is classified as an emergency)
Hope you are both well. I would like to inform you of a good and professional experience from one of your new employee "Robbie Craig" who is dealing with my one of my flats for rent. He has responded quickly to my emails and provides a quality service by understanding the situations if there was any issues between landlords and tenants. He has shown fairness as well as making good judgment and a good representative to act on behalf of both landlords and tenants when there are any disputes. He has acted quickly in providing quotes when requested. Thank you for your service.
Lisa Lee (landlord)
Thanks again for all your help in maintaining my father's property- he sings nothing but praises for Fineholm! (especially when he doesn't hear from you! ha ha!)
Completed the review this morning and highlighted in particular your excellent customer service. We are really delighted with the tenants you found us and thank you for all your assistance. ( Ps Melissa and Ellen have also been brilliant every time we have spoken to them and nothing is ever too much trouble. They are first class ) Hope you and your family have a lovely Christmas together and Santa is good to you all. All the best for 2014.