Should you have an emergency situation out of normal office hours we would ask that you contact the relevant tradesman directly (please note the tradesmen will use their discretion as to what is classified as an emergency)
New legislation was passed in March 2011 stating that all tenants in Scotland must have their deposits protected in a government approved scheme. Fineholm have choosen to use Safe Deposit a non profit organisation and is one of the 3 apporved government schemes. We have now registered your deposit with Safe Deposits where it will remain until the end of the tenancy. At the end of the tenancy we will follow our usual check out procedure and liaise with Safe Deposits for appropriate return of the deposit. If you have any queries regarding the new deposit scheme you may find www.safedepositsscotland.co.uk a useful site for more information
I would like to confirm that I have received my deposit and would just like to thank the office for everything during the tenancy.
Rory Hall - tenant
Linda, many thanks once again for being such good letting agents and I hope you have enjoyed having me as a tenant!
I just wanted to tell you how grateful we are for all your efforts to unravel the mess at our flat....In particular, I'd like to thank Leanne who seems to have tackled everything large and small with professionalism, courtesy and pleasantness. She really is a star!