Hope you are both well. I would like to inform you of a good and professional experience from one of your new employee "Robbie Craig" who is dealing with my one of my flats for rent. He has responded quickly to my emails and provides a quality service by understanding the situations if there was any issues between landlords and tenants. He has shown fairness as well as making good judgment and a good representative to act on behalf of both landlords and tenants when there are any disputes. He has acted quickly in providing quotes when requested. Thank you for your service.

Lisa Lee (landlord)

Thanks again for all your help. I am very happy with my decision to go with Fineholm as my letting agent!

Mr Smith - Landlord

Completed the review this morning and highlighted in particular your excellent customer service. We are really delighted with the tenants you found us and thank you for all your assistance. ( Ps Melissa and Ellen have also been brilliant every time we have spoken to them and nothing is ever too much trouble. They are first class ) Hope you and your family have a lovely Christmas together and Santa is good to you all. All the best for 2014.

Thomas McDonald (landlord)

Hi Dawn, Many thanks for your email. We could not be more delighted with the service that you and your colleagues have provided to us.

Desmond (landlord)

I have to thank you for the time in which I have been here, as you guys have, by far, been the best letting agents I have ever had.

Michael Allan (tenant)

Fineholm has been consistently professional, and proactive. I'm very happy with the service you and your colleagues have given me.

Ava Blass (landlord)

I have been floored by the professionalism and responsiveness of your staff.

Iona Barber (landlord)

I just wanted to tell you how grateful we are for all your efforts to unravel the mess at our flat....In particular, I'd like to thank Leanne who seems to have tackled everything large and small with professionalism, courtesy and pleasantness. She really is a star!

Mairi (landlord)

I can highly recommend Fineholm if anyone is looking to rent their property. When I first approached Fineholm to rent my flat they had it advertised and let within a week, that was over 3 years ago and I havnt had one bit of bother. When maintenance was required on the flat this was done very promptly and at a very reasonable cost. I was delighted with the service they offered and I will most certainly be using Fineholm again in the future.

Katherine Murphy (landlord)

I’d also just like to thank you guys for making the process of moving in so easy. There have been a few maintenance issues, but these have been dealt with so quickly and efficiently. It makes such a difference to our last letting agent who didn’t seem to have a clue about providing tenants with a good service.

Chris (tenant)

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